Cancellation Policy

Cancellation Policy

Cancelling An Order

Your satisfaction is our number one goal at WWW.MBDELECTRONICS.COM We are willing to do whatever it takes to make sure you are happy with your purchase. If you have any problems or issues with your order, please contact us as soon as possible. You can either send an email to [email protected] or call us at 00971527011333/444

Depending on the type of problem with your order, we will determine the proper course of action to rectify the situation. 

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed

Cancelling An Order Before It Ships

If for whatever reason you need to cancel an order before it has left our warehouse, you can do so without penalty provided it has not been cut or processed. Please note that depending on the type of product ordered, it may leave our warehouse within 24-48 hours. If your order has not been cut or processed, there is no restock fee. If your order is a non-stocking special order item; a 15% restock fee will be charged.